Product and Distributor Support Representative – Chicago, IL

Summary: The Product and Distributor Support Representative is the subject matter expert for all product offerings of Fidelity Life Association for our distributors.  Reporting to the Business Services Executive, Product and Distributor Support, this position will provide our distributors with the knowledge and tools required to sell our products in the most efficient manner and with the highest level of integrity expected by Fidelity Life Association (FLA).
Key Responsibilities & Duties: • Responsible for providing product specific information to our distributors, applicants and internal personnel as needed to facilitate and support the sales activities for all new and existing insurance products being offered by FLA. • Responsible for providing sales literature or other documents associated with FLA’s products directly to our distributors as requested or provide information to the distributors of alternative methods for obtaining information and forms, such as FLA’s web site. • Respond to product specific inquiries from our distributors, policy holders and internal staff as needed. • Assist distributors with questions regarding new business processing concerns and procedures. • Assist distributors with questions regarding in-force policy status and change requests. • Assist distributors with questions regarding compensation. • Assist distributors with questions regarding contracting and appointments. • Coordinate with Quality Control, Marketing and Compliance staff, to ensure only approved product materials and information are being provided to any external or internal parties. • Process maintenance and corrective transactions in agent systems. • Assist with webinars for Rapid App training • Other duties as assigned.
Required Skills: • Must have the ability to meet deadlines and perform multiple functions. • Have a working knowledge of life insurance, new business processing and agent licensing. • Excellent communication and interpersonal skills. • Aptitude for learning new concepts and procedures. • Experience with Microsoft Office Suite. • Detail oriented.
Education & Experience: • High school education • Prior experience in a similar agency or licensing position • 2-5 years insurance experience
Physical Demands: • Meet the physical demands of a professional office environment
To learn more about our company, please visit our website at www.fidelitylifeassociation.com. As an FLA employee you would be eligible for the following company paid benefits; short and long term disability coverage, life insurance, accidental death and dismemberment and a vision care plan. In addition, contributory health and dental insurance, flexible spending accounts, and a 401k plan are available. This position is also bonus eligible. If the above description describes you and you’re interested in joining FLA’s hard-working professional team, please send your resume, cover letter and salary requirement to hrstrategy1211@yahoo.com.
An EOE/AA employer, FLA supports a diverse workforce. We do not accept unsolicited resumes from search firms or employment agencies. Local applicants are encouraged to apply. No relocation assistance is available.

Name :

Description :

Fidelity Life Association (FLA), established in 1896, is an innovative life insurance company headquartered in Chicago, Illinois (far Northwest side). The company anticipates substantial growth from new marketing and business strategies. The organization has a progressive culture built on teamwork and accomplishment.

Type :

Direct Employer

Address :

8700 W. Bryn Mawr Ave Suite 900S Chicago, IL 60631

Instructions :

please send your resume, cover letter and salary requirement to hrstrategy1211@yahoo.com.

Email :

Job Posting Entered On :

7/5/2013

Job Posting Expires On :

8/4/2013