By Expert Panel, Forbes Human Resources Council
Forbes, May 3, 2019.
Artificial intelligence (AI) is poised to change so much of what we do in our daily lives, as professionals in various industries already know. Specifically, the realm of HR has seen the AI revolution greatly change candidate recruiting. When job seekers send in applications today, they have to think about not only how they present themselves to any human interviewer, but also to any AI checkpoints or screening a company may use.
Searching for and hiring new workers is an expensive venture. As such, many companies do employ both means — human and AI — in order to find the best employee for their open position. So, what do candidates need to know about modern AI and HR strategies to be successful in their next job search? To help, eight members of Forbes Human Resources Council discuss what job seekers can do to navigate cutting-edge search tactics.
1. Educate Yourself On How AI Works
Educate. Educate. Educate. You must educate yourself on how AI works. Be mindful of the job description. Pull out what skills and qualities the position requires. An accounting position may look for candidates who do not like change, love routine and are traditional. Sales positions look for risk takers. The days of saying, “I’m a quick learner” are over. You must know your audience. – Patricia Sharkey,Sharkey HR Advisors
2. Be Thoughtful And Intentional
Candidates will need to be even more thoughtful/intentional about applications. You can’t rely on your experience to get an interview and wait for the interview to tell the rest of your story. If you’re not thorough and intentional about your applications, AI won’t pass you along to a recruiter. Also, AI will be able to look you up on the internet in the future so watch those social media posts! – Lotus Buckner, NCH
3. Let AI Work For You
Job sites have come a long way from simple job searching or alerts. Nowadays, AI is merging candidate job searches with recruitment needs to create truly automated job matching. I say “truly” because today’s AI-powered job matching goes beyond just simple keyword matching — it empowers users by automatically applying to preferred jobs with targeted employers on behalf of the candidate 24/7/365. –Dr. Timothy J. Giardino, Cantata Health & Meta Healthcare IT Solutions
4. Expect (And Prepare) To Interact With Bots
AI has changed the recruiting process and candidates must be prepared for new forms of engagement, including bot-driven text messages and video interviews and reviews of cover letters, resumes and online Q&A responses for keywords that match the job requirements. Where possible, candidates should still try to find the recruiter or hiring manager for the position and contact that person directly. – Genine Wilson, Kelly Services
5. Ensure Your Experience Matches The Opportunity
The AI revolution is having its mark on candidate recruiting. Candidates will begin to have a more improved recruiting experience. AI utilizes chatbots to connect with a candidate during the application process and direct the candidate to position(s) matching their skill set and experience. Candidates need to stay relevant and ensure their experience and skill set matches the opportunity. – Sherry Martin, OmniTRAX
6. Read The Instructions
How many phone screen AI applications are there now? Hundreds. How many application systems are there now? Thousands. How many resume-building platforms are there now? Way too many to count. What do they all have in common? Not the instructions on how to complete the steps, that’s for sure! Don’t assume you know how to complete all the steps involved when it comes to AI. Read the instructions! – Adam Mellor, ONE Gas, Inc.
7. Optimize Resumes For Keywords
While AI is still a long way from completely replacing the human element in recruiting, most employers and recruiters utilize an applicant tracking system that scans resumes and ranks candidates based on matching keywords. Therefore, candidates should remember to tailor their resumes for each position for which they apply, including (but not overusing) keywords relevant to the job requirements. – John Feldmann, Insperity
8. Don’t Forget The Human Element
It’s important for candidates to understand that AI helps recruiters cast the widest possible net with greater precision and speed than manual processes allow. When used properly, AI gives hiring managers more time with the right resumes and candidates. Leading with a strong application is important, but the human element — interviews with potential team members — still carries enormous weight. – Vivian Maza, Ultimate Software