Privileges/Stacks Services Assistant

About Berkeley
  The University of California, Berkeley, is one of the world’s most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley’s culture of openness, freedom and acceptance—academic and artistic, political and cultural—make it a very special place for students, faculty and staff.

Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at

  Application Review Date
  The First Review Date for this job is: August 8, 2013
  Departmental Overview
  Doe/Moffitt Circulation Services Department (DMCS) is the Library’s largest circulation services unit, offering services to students, faculty, staff, library cardholders and visitors. Moffitt and Doe Circulation Desk are primary public service points. Recorded transactions for the 5 million volume collection, located in Gardner (MAIN) Stacks (2.5 mil) , Moffitt Library (135K) and NRLF (2.8 mil) have topped one million in a given year.
  Assist the Library Privileges Manager with day-to-day operations of the Privileges Desk and its auxiliary services, such as the Moffitt, Doe North and South information desks. Provide service to library users through regularly scheduled hours on the Privileges public service desk; monitor and respond to e-mail correspondence and phone calls regarding library privileges and billing issues; maintain the Privileges Desk schedule of staff shifts providing service of 40-44 hours/weekly; maintain the Moffitt, Doe North and South information desks schedule of student staff providing service; assist the manager with training student staff  to work the information desks

In addition, assist the Stacks Manager with day-to-day operations of the Gardner Stacks, including planning and executing stacks shifts as well as monitoring the progress of the strategic fine ordering/shelf reading plan. Assist in processing items and updating holdings records for storage at the Northern Regional Library Facility (verifying that items designated for storage are not already stored at either NRLF or the Southern Regional Library Facility, updating holdings records for storage sets, and  processing NRLF returned items for repair or for maintenance in Technical Services). Participate in withdrawing books from the collection, as well as work on other Stacks-related projects and tasks as needed.

  Required Qualifications
  • Knowledge of Library of Congress classification system and experience with integrated library
  systems, such as Innovative Interfaces Inc. Millennium.
• Experience with stacks management tasks that support access to large, complex, academic
• Computer skills to work competently within the Library’s staff PC environment: Windows, 
  Microsoft Office suite (Word, Excel, Powerpoint), bCal calendaring application, bMail, Eudora,
  Thunderbird or other email programs.
• Demonstrated excellent oral and written communication skills; strong interpersonal
  communication skills to interact with a diverse community of students, faculty, visitors and staff;
  attention to detail; excellent listening skills.
• Knowledge of the academic research setting to provide responsive and effective service to the
  campus and greater research community. Strong public service experience.
• Demonstrated ability to display a calm demeanor when assisting library users and while under
  pressure to complete projects by stated deadlines. 
• Demonstrated excellent attendance record.
  Preferred Qualifications
  • Work-leader experience directing and monitoring the work of student employees in a library work
• Experience writing work procedures, scheduling work hours and assignments.
• Strong problem-solving skills. Basic knowledge of the UC Library Circulation and Privileges
  policies, processes and procedures, in particular Library Privileges and information desk
• Experience with stacks management approaches for extensive record keeping of call number
  ordering in a large complex academic library.
  Salary & Benefits
  Monthly: $3,219 – $3,662   Annual: $38,628 – $43,994

For information on the comprehensive benefits package offered by the University visit:

  How to Apply
  Please submit your cover letter and resume as a single attachment when applying.
  Equal Employment Opportunity
  The University of California, Berkeley is an Equal Opportunity/Affirmative Action Employer.